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Installation Policy for Machine & Mold

Kenplas offers installation and training for our buyers on machines and molds as per following regulations:
  • Generally we could send one or two technicians to our buyers for installation & training.
  • Buyer should send original invitation letter to our technicians at least two months before their expected arrival.
  • Buyer should offer round-way (to and fro) air tickets for our technicians.
  • During the period of installation & training, buyer should offer translator, hotel, food, necessary communication, tools and raw material necessary for installation & test.
  • Meanwhile, Buyer should pay our technicians Euro50.- per day per technician.
  • If the installation can not be finished within seven days due to our responsibility, Kenplas will bear all the extra cost.
  • The training time, which should not be deducted from above seven days, is depend on buyer’s requirement.
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